Privacy Policy
Our commitment to protecting your privacy and personal information
Last updated: 16th October 2025
1. Introduction
This Privacy Policy describes how Seventy Nine IT Ltd, trading as Muchly™ Digital ("we", "us", or "our"), collects, uses, and shares your personal information when you use our services.
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains your privacy rights and how the law protects you.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (role, organisation details)
- Content you create or upload (feedback, tasks, comments, assignments)
- Communication preferences and settings
- Payment information (processed securely through Stripe)
2.2 Information We Collect Automatically
When you use our services, we automatically collect:
- Device information (device type, operating system, browser type)
- Usage information (pages visited, features used, time spent)
- Log data (IP address, access times, error logs)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
If you connect third-party services, we may receive information from those services in accordance with their terms and your authorisation.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Process your transactions and send related information
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyse trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Personalise your experience and provide relevant content
- Facilitate team collaboration and communication
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication requirements
- Secure data storage and backup procedures
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your information to another service
- Withdraw consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
6. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Seventy Nine IT Ltd
Trading as Muchly™ Digital
Email: privacy@muchly.digital
Data Protection Officer: dpo@muchly.digital